Procedures for Grievances/Complaints
Grievances are filed by employees. Policy DGBA (Local) references the procedure for filing a grievance.
Complaints are filed by parents and/or students. Policy FNG (Local) references the procedures for filing a complaint.
Public complaints regarding the district’s policies, procedures, or operations are referenced in policy GF (Local).
From the date the grievant/complainant knew or should have known of the concern, there is a 15-day period during which the grievant/complainant must inform the employee’s supervisor/principal of the concern and attempt an informal resolution. If there is no informal resolution after 15 days, no later than the 15th day from the date the grievant/complainant knew or should have known of the concern, the grievance/complaint must be filed. If the grievance/complaint is filed after the 15th day, it is untimely and shall be considered concluded.
The employee/parent or student shall describe in the initial Level I grievance/complaint the efforts made towards informal resolution of the grievance/complaint. If the supervisor/principal determines that the employee/parent or student has not made a good faith effort to resolve the grievance/complaint informally, the supervisor/principal, in writing, may reject the grievance/complaint, instruct the employee/complainant to seek informal resolution, and set a new date for filing of the grievance/complaint if the supervisor/principal determines that the employee/complainant has not made a good faith effort to informally resolve the grievance/complaint.
The employee/complainant may appeal the Level I decision by filing an appeal with the Superintendent or Superintendent’s designee within ten days after the receipt of the response at Level I.